Reset your county email password

Location: ICT Block, Ground Floor, Room 14
Station: County Headquarters, Kitale
Intercom: Ext 201
Direct Line: 054-30301 / 0720 000 201
Email: helpdesk@transnzoia.go.ke
Hours: 8:00 AM – 5:00 PM (Mon – Fri)

Steps to unlock or reset your mailbox password.

Open the webmail portal.
Choose Forgot password.
Enter your county email and follow the SMS/email OTP.
If you remain locked out, raise an ICT HelpDesk ticket under Email / Accounts.

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Direct Technician Assistance

If these steps do not solve the issue on your computer, raise an expedited staff ticket:

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