Internal Staff Desk Directorate of ICT · Official Service Portal
County HQ Desk: Ext 201
County Seal
ICT HelpDesk Staff Desk
County Headquarters, Kitale
County Seal
ICT HelpDesk
Central HelpDesk (County HQ)
Intercom: Ext 201 · Room 14
Direct: 054-30301
Staff Sign In

Staff IT Knowledge Base

Official self-service guides for County Wi-Fi, printers, software setup, and email configuration.

Email / Accounts
Reset your county email password

Steps to unlock or reset your mailbox password.

Updated Aug 2026 Read Guide →
Network
Wi-Fi troubleshooting checklist

Quick checks before reporting a network outage.

Updated Aug 2026 Read Guide →
Printers / Scanners
Requesting a shared printer install

How to get a department printer added to your PC.

Updated Aug 2026 Read Guide →